FAQs

How long does it take to process and deliver an order?

Orders are typically processed within 1–2 business days. While we strive to maintain industry-leading shipping times, occasional delays may occur. Most orders are delivered within 4–7 business days. Any exceptions or extended lead times will be clearly noted on the product page.

What is your return policy?

We offer a 30-day return window from the date of delivery. If you would like to initiate a return, please contact us within this period.

Are returns free of charge?

We cover return shipping costs for items that are defective, damaged, or incorrect. For all other returns, including those due to customer preference or ordering error, the return shipping cost is the responsibility of the customer.

Which payment methods do you accept?

For your convenience, we accept the following forms of payment:

• Credit & Debit Cards (Visa, Mastercard, American Express, Discover)
• Digital Wallets (Apple Pay, Google Pay)
• PayPal Express Checkout

What is your order cancellation policy?

Orders may be cancelled for a full refund provided they have not yet shipped. To request a cancellation, please contact us immediately at support@servicesupplydepot.com.

What should I do if my order arrives damaged?

Please inspect all items upon delivery. If any damage is visible, note it at the time of delivery or sign as “suspect damage” if a full inspection is not possible. In the event of damage, email photos and your order number to support@servicesupplydepot.com. We will arrange a replacement or issue compensation as appropriate.

How can I place an order?

To order online:

1. Select your product and click “Add to Cart.”
2. Proceed to Checkout.
3. Enter your shipping and payment details to complete the purchase.

To order by phone, call us at (740) 272-4989. You will receive an immediate confirmation email, and we will begin processing your order.

Will I be notified when my order ships?

Yes. You will receive a confirmation email once your order is placed. As soon as your order ships, we will send a follow-up email with tracking information.

Do you send order confirmations by email?

Absolutely. A detailed order confirmation will be sent to the email address you provide at checkout. Please ensure it is entered accurately and retain the confirmation for your records.

Can I modify my order after placing it?

Yes, you may request changes to your order at no additional charge as long as it has not yet shipped. Please email support@servicesupplydepot.com with your request. If the modification affects pricing, we will adjust the charge accordingly or issue a revised invoice.

Need Assistance?

For immediate support or order-related inquiries, please contact us at
support@servicesupplydepot.com
(740) 272-4989