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Free Shipping & No Sales Tax (Some Exclusions May Apply)

Have a Question? Contact Us

(740) 272-4989

Mon-Fri 9am-5pm PST

Shipping Policy

Service Supply Depot

Shipping Policy

Free shipping on every order to the continental US. Here's everything you need to know about how and when your order gets to you.

🚚

Free Shipping

Every order ships free within the USA. No minimums.

⏱️

1–2 Day Processing

Orders processed and prepped for shipment within 1–2 business days.

📍

Delivery Varies

Delivery time depends on product and supplier lead time. We'll confirm your ETA after your order is placed.

Order Cut-Off & Processing

Orders placed by 6:00 PM EST (Monday–Friday) begin processing the same business day. Orders received after this time, or on weekends and holidays, are processed the next business day.

Once your order is processed, you'll receive a shipping confirmation email with a tracking number so you can follow your shipment in real time.

Delivery Timeframes

Delivery time varies by product and depends on supplier lead times. After your order is placed, we'll reach out with your estimated delivery timeframe. If you'd like an estimate before ordering, contact us and we'll confirm timing for that specific item.

Shipping Method & Freight Deliveries

Most products ship via standard carrier. Larger items — such as commercial equipment — are delivered by third-party freight carriers using large commercial trucks.

📦 Freight delivery note: If your order ships by freight, we will contact you to schedule a curbside delivery appointment. Please provide an accurate phone number at checkout to avoid delays.

Address Changes & Cancellations

Need to update your shipping address? Reach out within 24 hours of placing your order and we'll do our best to accommodate the change.

Changed your mind? Orders can be cancelled at any time before they ship. If the order has already been dispatched, please refer to our Returns Policy for next steps.

Damaged or Incorrect Orders

Please inspect your order upon delivery. If anything arrives damaged, defective, or incorrect, contact us immediately. We'll arrange return shipping at no cost to you and resolve the issue as quickly as possible.

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Return shipping is covered by us for any damaged or incorrect items — just email photos and your order number to support@servicesupplydepot.com.

Questions about your shipment?

Monday–Friday, 9am–5pm PST · 254 Chapman Rd, Ste 208 #23421, Newark, DE 19702

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