Features & Specifications:
- To be used with 2.5L to 3.8L airpots or Thermofresh servers (not included with machine)
- Digital readout and controls for easy reading and programming
- Exclusive Peak Extraction sprayhead with 17 hole design to ensure extraction uniformity
- Electronic funnel lock to prevent premature removal
- Brew counter to track number of batches brewed
- Pre-infusion, pulse brew and temperature control ensure best brewing results
- Hot water faucet included separately, must be installed on site
- Plumbed in water line for high volume brewing
- Energy saver mode reduces tank temperature during idle periods
- 120V, 14A, 1700W, NEMA 5-15P (can be converted to 208V or 240V by flipping a switch and changing the power cord)
- Brew capacity: 120V - 82 cups/hr, 240V - 181 cups/hr
- 1 year labour, 2 years parts warranty
- Made in Canada
- ETL certified
Dimensions:
Width: 10 in.
Depth: 22 in.
Height: 26.8 in.
Gross Weight: 47 lbs
Order Processing Time:
We typically process orders within 1 to 2 days. Please be aware that the deadline for placing orders is 5 p.m. Orders submitted after this time will be processed the next business day.
Shipping Information:
Expect your order to arrive in 4 to 7 days, and we offer free shipping. Please note that we currently only ship within the United States. International shipping is not available.
The majority of our orders are dispatched via third-party freight carriers (18-wheelers). In case your order includes an item that requires freight shipping, we will contact you to schedule a curbside delivery. Ensure that your contact number is correct at checkout.
Order Confirmation and Payment:
After you place your order, a confirmation email will be sent to you. This confirms that your order is registered in our system and your credit card is authorized for the purchase.
Your card will be charged only when the item is shipped. For backordered items, we might hold a charge to reserve the product for you. As soon as we receive your order, we begin processing it immediately!
We typically process orders within 1 to 2 days. Please be aware that the deadline for placing orders is 5 p.m. Orders submitted after this time will be processed the next business day.
Shipping Information:
Expect your order to arrive in 4 to 7 days, and we offer free shipping. Please note that we currently only ship within the United States. International shipping is not available.
The majority of our orders are dispatched via third-party freight carriers (18-wheelers). In case your order includes an item that requires freight shipping, we will contact you to schedule a curbside delivery. Ensure that your contact number is correct at checkout.
Order Confirmation and Payment:
After you place your order, a confirmation email will be sent to you. This confirms that your order is registered in our system and your credit card is authorized for the purchase.
Your card will be charged only when the item is shipped. For backordered items, we might hold a charge to reserve the product for you. As soon as we receive your order, we begin processing it immediately!
We are committed to offering highly competitive pricing across our entire catalog. If you find the same item at a lower price from another qualifying online retailer, we will beat that price to ensure you receive the best possible value.
Our 100% Price Match Guarantee has the following restrictions:
Please Note: Some Exclusions May Apply
Our 100% Price Match Guarantee has the following restrictions:
- Promotional offers such as rebates, bundles, or “buy one, get one free” are excluded.
- Auction sites and discount marketplaces (e.g., eBay) do not qualify.
- The competitor must be an authorized retailer of the product in question.
- Price comparisons are based on the total order cost, including product price, sales tax, and shipping.
- Price matching is not available for exchanges, replacements, or warranty claims.
Please Note: Some Exclusions May Apply
Refunds and Returns Policy
We know things don’t always go as planned. Whether you received the wrong item or need to send something back, our return process is here to keep things simple. Here's what you need to know:
Return Timeframe
You may request a return within 30 days of receiving your order. Please reach out within that window to ensure eligibility.
Return Eligibility Criteria
To be considered for a return:
- Items must be unused and in original condition
- All tags and packaging must be intact
- A receipt or order confirmation is required
Products that arrive used, installed, or altered will not qualify for a return.
How to Request a Return
Email our support team at support@servicesupplydepot.com to begin the return process. We’ll respond with detailed return instructions and the appropriate return address.
Please do not return items without contacting us first. Unauthorized returns will not be accepted.
Shipping Costs for Returns
If your order arrived damaged or we sent the wrong item—we’ve got you covered. We’ll take care of the return shipping cost.
If you're returning something because you changed your mind or ordered the wrong item, we kindly ask that you cover the return shipping
Do you have a restocking fee?
Yes, we charge a 25% restocking fee. This fee covers inspection, repackaging, and restocking logistics.
Return Method
All returns must be shipped back to us—we do not accept in-person or drop-off returns.
Return Labels
For defective or damaged items, please get in touch with us and we’ll email you a prepaid return label. Simply download, print, and attach the label to your return package.
Refunds
Once your return arrives and passes inspection, we’ll notify you via email. If the return is approved, your refund will be issued to the original payment method within 3–5 business days.
Refund Not Received?
If it’s been more than 5 business days since your refund approval:
- Recheck your bank account
- Contact your card provider
- Check with your bank for processing times
Still waiting? Reach out to us at support@servicesupplydepot.com and we’ll investigate.
Order Issues & Damaged Shipments
We ask that you inspect your shipment upon delivery. If anything arrives broken, incorrect, or incomplete, contact us immediately so we can resolve the issue without delay.
Product Exchanges
We only offer exchanges for products that are damaged or defective. If you need a replacement for the same item, contact us at support@servicesupplydepot.com and we’ll get you set up.
Shipping Address Changes
If you need to update the shipping address for an order, please notify us within 24 hours of placing your order. Once processing begins, address changes are not guaranteed.
Description
Features & Specifications:
- To be used with 2.5L to 3.8L airpots or Thermofresh servers (not included with machine)
- Digital readout and controls for easy reading and programming
- Exclusive Peak Extraction sprayhead with 17 hole design to ensure extraction uniformity
- Electronic funnel lock to prevent premature removal
- Brew counter to track number of batches brewed
- Pre-infusion, pulse brew and temperature control ensure best brewing results
- Hot water faucet included separately, must be installed on site
- Plumbed in water line for high volume brewing
- Energy saver mode reduces tank temperature during idle periods
- 120V, 14A, 1700W, NEMA 5-15P (can be converted to 208V or 240V by flipping a switch and changing the power cord)
- Brew capacity: 120V - 82 cups/hr, 240V - 181 cups/hr
- 1 year labour, 2 years parts warranty
- Made in Canada
- ETL certified
Dimensions:
Width: 10 in.
Depth: 22 in.
Height: 26.8 in.
Gross Weight: 47 lbs
Delivery Information
Order Processing Time:
We typically process orders within 1 to 2 days. Please be aware that the deadline for placing orders is 5 p.m. Orders submitted after this time will be processed the next business day.
Shipping Information:
Expect your order to arrive in 4 to 7 days, and we offer free shipping. Please note that we currently only ship within the United States. International shipping is not available.
The majority of our orders are dispatched via third-party freight carriers (18-wheelers). In case your order includes an item that requires freight shipping, we will contact you to schedule a curbside delivery. Ensure that your contact number is correct at checkout.
Order Confirmation and Payment:
After you place your order, a confirmation email will be sent to you. This confirms that your order is registered in our system and your credit card is authorized for the purchase.
Your card will be charged only when the item is shipped. For backordered items, we might hold a charge to reserve the product for you. As soon as we receive your order, we begin processing it immediately!
We typically process orders within 1 to 2 days. Please be aware that the deadline for placing orders is 5 p.m. Orders submitted after this time will be processed the next business day.
Shipping Information:
Expect your order to arrive in 4 to 7 days, and we offer free shipping. Please note that we currently only ship within the United States. International shipping is not available.
The majority of our orders are dispatched via third-party freight carriers (18-wheelers). In case your order includes an item that requires freight shipping, we will contact you to schedule a curbside delivery. Ensure that your contact number is correct at checkout.
Order Confirmation and Payment:
After you place your order, a confirmation email will be sent to you. This confirms that your order is registered in our system and your credit card is authorized for the purchase.
Your card will be charged only when the item is shipped. For backordered items, we might hold a charge to reserve the product for you. As soon as we receive your order, we begin processing it immediately!
Price Match Guarantee
We are committed to offering highly competitive pricing across our entire catalog. If you find the same item at a lower price from another qualifying online retailer, we will beat that price to ensure you receive the best possible value.
Our 100% Price Match Guarantee has the following restrictions:
Please Note: Some Exclusions May Apply
Our 100% Price Match Guarantee has the following restrictions:
- Promotional offers such as rebates, bundles, or “buy one, get one free” are excluded.
- Auction sites and discount marketplaces (e.g., eBay) do not qualify.
- The competitor must be an authorized retailer of the product in question.
- Price comparisons are based on the total order cost, including product price, sales tax, and shipping.
- Price matching is not available for exchanges, replacements, or warranty claims.
Please Note: Some Exclusions May Apply
Returns
Refunds and Returns Policy
We know things don’t always go as planned. Whether you received the wrong item or need to send something back, our return process is here to keep things simple. Here's what you need to know:
Return Timeframe
You may request a return within 30 days of receiving your order. Please reach out within that window to ensure eligibility.
Return Eligibility Criteria
To be considered for a return:
- Items must be unused and in original condition
- All tags and packaging must be intact
- A receipt or order confirmation is required
Products that arrive used, installed, or altered will not qualify for a return.
How to Request a Return
Email our support team at support@servicesupplydepot.com to begin the return process. We’ll respond with detailed return instructions and the appropriate return address.
Please do not return items without contacting us first. Unauthorized returns will not be accepted.
Shipping Costs for Returns
If your order arrived damaged or we sent the wrong item—we’ve got you covered. We’ll take care of the return shipping cost.
If you're returning something because you changed your mind or ordered the wrong item, we kindly ask that you cover the return shipping
Do you have a restocking fee?
Yes, we charge a 25% restocking fee. This fee covers inspection, repackaging, and restocking logistics.
Return Method
All returns must be shipped back to us—we do not accept in-person or drop-off returns.
Return Labels
For defective or damaged items, please get in touch with us and we’ll email you a prepaid return label. Simply download, print, and attach the label to your return package.
Refunds
Once your return arrives and passes inspection, we’ll notify you via email. If the return is approved, your refund will be issued to the original payment method within 3–5 business days.
Refund Not Received?
If it’s been more than 5 business days since your refund approval:
- Recheck your bank account
- Contact your card provider
- Check with your bank for processing times
Still waiting? Reach out to us at support@servicesupplydepot.com and we’ll investigate.
Order Issues & Damaged Shipments
We ask that you inspect your shipment upon delivery. If anything arrives broken, incorrect, or incomplete, contact us immediately so we can resolve the issue without delay.
Product Exchanges
We only offer exchanges for products that are damaged or defective. If you need a replacement for the same item, contact us at support@servicesupplydepot.com and we’ll get you set up.
Shipping Address Changes
If you need to update the shipping address for an order, please notify us within 24 hours of placing your order. Once processing begins, address changes are not guaranteed.
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