The Cleveland SteamCraft® Gemini™ 10 is a two-compartment floor-model pressureless convection steamer designed for high-volume commercial foodservice applications. It accommodates up to ten 12" x 20" x 2-1/2" deep steam table pans, with five pans held in each independently operated compartment.
Two fully insulated, rear-mounted vertical electric steam generators provide 16 kW of heating power per compartment. Each generator has two 8 kW FireBar heating elements and a 5-gallon reservoir. The independent generator configuration allows each cooking compartment to operate separately according to production requirements.
The unit features automatic water fill, automatic generator draining, instant steam standby, remote probe-type water-level controls, and external cleaning ports. High-velocity brass steam jets distribute convection steam without fans, while cold-water condensers help maintain dry steam inside the insulated cooking compartments.
Key Features
- SteamCraft® Gemini™ 10 series
- Two-compartment floor-model configuration
- Pressureless convection steaming
- Holds up to ten 12" x 20" x 2-1/2" deep steam table pans
- Five-pan capacity per compartment
- Twin independent vertical electric steam generators
- 16 kW heating power per generator
- 32 kW nominal total heating input
- Two 8 kW FireBar heating elements per generator
- 5-gallon generator reservoir for each compartment
- Fully insulated rear-mounted generators
- Independently operated cooking compartments
- Automatic generator water fill
- Automatic generator drain
- Water Jet spray-rinse drain cleaning cycle
- Instant steam standby mode
- External top-mounted cleaning port for each generator
- Remote probe-type water-level controls
- High-velocity probe-rinse cycle helps reduce mineral buildup
- EasyTimer with 99-minute digital readout
- SureCook load-compensating timer
- Manual constant-steam mode
- LED descale indicator for each compartment
- Brass steam jets produce convection steam without fans
- Coved cooking compartment corners for even steam distribution and easier cleaning
- Cold-water condenser for each compartment
- Fully insulated cooking compartments
- Removable stainless steel slide racks
- Two-piece cool-to-the-touch compartment doors
- Free-floating inner doors with reversible gaskets
- Stainless steel slam/latch door mechanism
- Left-hand door hinging with controls on the right
- Field-reversible door hinging
- Compartment door steam shutoff switch
- Condensate drip trough below the lower compartment door
- Type 430 stainless steel exterior and cooking compartments
- 14-gauge stainless steel generators, doors, and cooking cavities
- 6-inch adjustable stainless steel legs with flanged feet
- Low-wattage option available
- CSA and UL/NSF #4 compliant
Specifications
| Specification | Details |
|---|---|
| Series | SteamCraft® Gemini™ 10 |
| Pan Capacity | Up to ten 12" x 20" x 2-1/2" deep steam table pans |
| Compartment Capacity | Five pans per compartment |
| Number of Compartments | 2 |
| Generator Configuration | Twin independent vertical atmospheric electric steam generators |
| Generator Reservoir | 5 gallons per generator |
| Heating Input | 16 kW per generator |
| Nominal Total Heating Input | 32 kW |
| Heating Elements | Two 8 kW FireBar elements per generator |
| Electrical Phase | 3 phase |
| Available Standard Voltages | 208V, 220V, 240V, 440V or 480V |
| Electrical Load at 208V | 32,600 watts / 91.7 amps |
| Electrical Load at 220V | 27,393 watts / 72.9 amps |
| Electrical Load at 240V | 32,600 watts / 79.5 amps |
| Electrical Load at 440V | 27,393 watts / 36.4 amps |
| Electrical Load at 480V | 32,600 watts / 39.8 amps |
| Water Pressure | 35 PSI minimum; 60 PSI maximum |
| Water Connection | 3/4" NH-F garden hose thread |
| Drain Connection | 1-1/2" IPS-M |
| Width | 24 in |
| Depth | 33 in |
| Height | 65.5 in |
| Shipping Weight | 528 lb / 240 kg |
| Leg Height | 6 in |
| Right-Side Clearance | 3 in |
| Left-Side Clearance | 3 in |
| Rear Clearance | 3 in |
| Door Hinging | Left-hand standard; field reversible |
| Exterior and Compartments | Type 430 stainless steel |
| Door, Cavity and Generator Construction | 14-gauge stainless steel |
| Controls | EasyTimer with digital readout, load compensation and manual constant-steam mode |
| Water-Level Control | Remote automatic probe-type controls |
| Approvals | CSA and UL/NSF #4 |
Gallery
Product Support
We typically process orders within 1 to 2 days. Please be aware that the deadline for placing orders is 5 p.m. Orders submitted after this time will be processed the next business day.
Shipping Information:
Expect your order to arrive in 4 to 7 days, and we offer free shipping. Please note that we currently only ship within the United States. International shipping is not available.
The majority of our orders are dispatched via third-party freight carriers (18-wheelers). In case your order includes an item that requires freight shipping, we will contact you to schedule a curbside delivery. Ensure that your contact number is correct at checkout.
Order Confirmation and Payment:
After you place your order, a confirmation email will be sent to you. This confirms that your order is registered in our system and your credit card is authorized for the purchase.
Your card will be charged only when the item is shipped. For backordered items, we might hold a charge to reserve the product for you. As soon as we receive your order, we begin processing it immediately!
Our 100% Price Match Guarantee has the following restrictions:
- Promotional offers such as rebates, bundles, or “buy one, get one free” are excluded.
- Auction sites and discount marketplaces (e.g., eBay) do not qualify.
- The competitor must be an authorized retailer of the product in question.
- Price comparisons are based on the total order cost, including product price, sales tax, and shipping.
- Price matching is not available for exchanges, replacements, or warranty claims.
Please Note: Some Exclusions May Apply
Refunds and Returns Policy
We know things don’t always go as planned. Whether you received the wrong item or need to send something back, our return process is here to keep things simple. Here's what you need to know:
Return Timeframe
You may request a return within 30 days of receiving your order. Please reach out within that window to ensure eligibility.
Return Eligibility Criteria
To be considered for a return:
- Items must be unused and in original condition
- All tags and packaging must be intact
- A receipt or order confirmation is required
Products that arrive used, installed, or altered will not qualify for a return.
How to Request a Return
Email our support team at support@servicesupplydepot.com to begin the return process. We’ll respond with detailed return instructions and the appropriate return address.
Please do not return items without contacting us first. Unauthorized returns will not be accepted.
Shipping Costs for Returns
If your order arrived damaged or we sent the wrong item—we’ve got you covered. We’ll take care of the return shipping cost.
If you're returning something because you changed your mind or ordered the wrong item, we kindly ask that you cover the return shipping
Do you have a restocking fee?
Yes, we charge a 25% restocking fee. This fee covers inspection, repackaging, and restocking logistics.
Return Method
All returns must be shipped back to us—we do not accept in-person or drop-off returns.
Return Labels
For defective or damaged items, please get in touch with us and we’ll email you a prepaid return label. Simply download, print, and attach the label to your return package.
Refunds
Once your return arrives and passes inspection, we’ll notify you via email. If the return is approved, your refund will be issued to the original payment method within 3–5 business days.
Refund Not Received?
If it’s been more than 5 business days since your refund approval:
- Recheck your bank account
- Contact your card provider
- Check with your bank for processing times
Still waiting? Reach out to us at support@servicesupplydepot.com and we’ll investigate.
Order Issues & Damaged Shipments
We ask that you inspect your shipment upon delivery. If anything arrives broken, incorrect, or incomplete, contact us immediately so we can resolve the issue without delay.
Product Exchanges
We only offer exchanges for products that are damaged or defective. If you need a replacement for the same item, contact us at support@servicesupplydepot.com and we’ll get you set up.
Shipping Address Changes
If you need to update the shipping address for an order, please notify us within 24 hours of placing your order. Once processing begins, address changes are not guaranteed.
Description
The Cleveland SteamCraft® Gemini™ 10 is a two-compartment floor-model pressureless convection steamer designed for high-volume commercial foodservice applications. It accommodates up to ten 12" x 20" x 2-1/2" deep steam table pans, with five pans held in each independently operated compartment.
Two fully insulated, rear-mounted vertical electric steam generators provide 16 kW of heating power per compartment. Each generator has two 8 kW FireBar heating elements and a 5-gallon reservoir. The independent generator configuration allows each cooking compartment to operate separately according to production requirements.
The unit features automatic water fill, automatic generator draining, instant steam standby, remote probe-type water-level controls, and external cleaning ports. High-velocity brass steam jets distribute convection steam without fans, while cold-water condensers help maintain dry steam inside the insulated cooking compartments.
Key Features
- SteamCraft® Gemini™ 10 series
- Two-compartment floor-model configuration
- Pressureless convection steaming
- Holds up to ten 12" x 20" x 2-1/2" deep steam table pans
- Five-pan capacity per compartment
- Twin independent vertical electric steam generators
- 16 kW heating power per generator
- 32 kW nominal total heating input
- Two 8 kW FireBar heating elements per generator
- 5-gallon generator reservoir for each compartment
- Fully insulated rear-mounted generators
- Independently operated cooking compartments
- Automatic generator water fill
- Automatic generator drain
- Water Jet spray-rinse drain cleaning cycle
- Instant steam standby mode
- External top-mounted cleaning port for each generator
- Remote probe-type water-level controls
- High-velocity probe-rinse cycle helps reduce mineral buildup
- EasyTimer with 99-minute digital readout
- SureCook load-compensating timer
- Manual constant-steam mode
- LED descale indicator for each compartment
- Brass steam jets produce convection steam without fans
- Coved cooking compartment corners for even steam distribution and easier cleaning
- Cold-water condenser for each compartment
- Fully insulated cooking compartments
- Removable stainless steel slide racks
- Two-piece cool-to-the-touch compartment doors
- Free-floating inner doors with reversible gaskets
- Stainless steel slam/latch door mechanism
- Left-hand door hinging with controls on the right
- Field-reversible door hinging
- Compartment door steam shutoff switch
- Condensate drip trough below the lower compartment door
- Type 430 stainless steel exterior and cooking compartments
- 14-gauge stainless steel generators, doors, and cooking cavities
- 6-inch adjustable stainless steel legs with flanged feet
- Low-wattage option available
- CSA and UL/NSF #4 compliant
Specifications
| Specification | Details |
|---|---|
| Series | SteamCraft® Gemini™ 10 |
| Pan Capacity | Up to ten 12" x 20" x 2-1/2" deep steam table pans |
| Compartment Capacity | Five pans per compartment |
| Number of Compartments | 2 |
| Generator Configuration | Twin independent vertical atmospheric electric steam generators |
| Generator Reservoir | 5 gallons per generator |
| Heating Input | 16 kW per generator |
| Nominal Total Heating Input | 32 kW |
| Heating Elements | Two 8 kW FireBar elements per generator |
| Electrical Phase | 3 phase |
| Available Standard Voltages | 208V, 220V, 240V, 440V or 480V |
| Electrical Load at 208V | 32,600 watts / 91.7 amps |
| Electrical Load at 220V | 27,393 watts / 72.9 amps |
| Electrical Load at 240V | 32,600 watts / 79.5 amps |
| Electrical Load at 440V | 27,393 watts / 36.4 amps |
| Electrical Load at 480V | 32,600 watts / 39.8 amps |
| Water Pressure | 35 PSI minimum; 60 PSI maximum |
| Water Connection | 3/4" NH-F garden hose thread |
| Drain Connection | 1-1/2" IPS-M |
| Width | 24 in |
| Depth | 33 in |
| Height | 65.5 in |
| Shipping Weight | 528 lb / 240 kg |
| Leg Height | 6 in |
| Right-Side Clearance | 3 in |
| Left-Side Clearance | 3 in |
| Rear Clearance | 3 in |
| Door Hinging | Left-hand standard; field reversible |
| Exterior and Compartments | Type 430 stainless steel |
| Door, Cavity and Generator Construction | 14-gauge stainless steel |
| Controls | EasyTimer with digital readout, load compensation and manual constant-steam mode |
| Water-Level Control | Remote automatic probe-type controls |
| Approvals | CSA and UL/NSF #4 |
Gallery
Product Support
Delivery Information
We typically process orders within 1 to 2 days. Please be aware that the deadline for placing orders is 5 p.m. Orders submitted after this time will be processed the next business day.
Shipping Information:
Expect your order to arrive in 4 to 7 days, and we offer free shipping. Please note that we currently only ship within the United States. International shipping is not available.
The majority of our orders are dispatched via third-party freight carriers (18-wheelers). In case your order includes an item that requires freight shipping, we will contact you to schedule a curbside delivery. Ensure that your contact number is correct at checkout.
Order Confirmation and Payment:
After you place your order, a confirmation email will be sent to you. This confirms that your order is registered in our system and your credit card is authorized for the purchase.
Your card will be charged only when the item is shipped. For backordered items, we might hold a charge to reserve the product for you. As soon as we receive your order, we begin processing it immediately!
Price Match Guarantee
Our 100% Price Match Guarantee has the following restrictions:
- Promotional offers such as rebates, bundles, or “buy one, get one free” are excluded.
- Auction sites and discount marketplaces (e.g., eBay) do not qualify.
- The competitor must be an authorized retailer of the product in question.
- Price comparisons are based on the total order cost, including product price, sales tax, and shipping.
- Price matching is not available for exchanges, replacements, or warranty claims.
Please Note: Some Exclusions May Apply
Returns
Refunds and Returns Policy
We know things don’t always go as planned. Whether you received the wrong item or need to send something back, our return process is here to keep things simple. Here's what you need to know:
Return Timeframe
You may request a return within 30 days of receiving your order. Please reach out within that window to ensure eligibility.
Return Eligibility Criteria
To be considered for a return:
- Items must be unused and in original condition
- All tags and packaging must be intact
- A receipt or order confirmation is required
Products that arrive used, installed, or altered will not qualify for a return.
How to Request a Return
Email our support team at support@servicesupplydepot.com to begin the return process. We’ll respond with detailed return instructions and the appropriate return address.
Please do not return items without contacting us first. Unauthorized returns will not be accepted.
Shipping Costs for Returns
If your order arrived damaged or we sent the wrong item—we’ve got you covered. We’ll take care of the return shipping cost.
If you're returning something because you changed your mind or ordered the wrong item, we kindly ask that you cover the return shipping
Do you have a restocking fee?
Yes, we charge a 25% restocking fee. This fee covers inspection, repackaging, and restocking logistics.
Return Method
All returns must be shipped back to us—we do not accept in-person or drop-off returns.
Return Labels
For defective or damaged items, please get in touch with us and we’ll email you a prepaid return label. Simply download, print, and attach the label to your return package.
Refunds
Once your return arrives and passes inspection, we’ll notify you via email. If the return is approved, your refund will be issued to the original payment method within 3–5 business days.
Refund Not Received?
If it’s been more than 5 business days since your refund approval:
- Recheck your bank account
- Contact your card provider
- Check with your bank for processing times
Still waiting? Reach out to us at support@servicesupplydepot.com and we’ll investigate.
Order Issues & Damaged Shipments
We ask that you inspect your shipment upon delivery. If anything arrives broken, incorrect, or incomplete, contact us immediately so we can resolve the issue without delay.
Product Exchanges
We only offer exchanges for products that are damaged or defective. If you need a replacement for the same item, contact us at support@servicesupplydepot.com and we’ll get you set up.
Shipping Address Changes
If you need to update the shipping address for an order, please notify us within 24 hours of placing your order. Once processing begins, address changes are not guaranteed.
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