The Scotsman UN324AX-1 is a self-contained, air-cooled undercounter ice machine designed to produce Scotsman’s Original Chewable® Nugget Ice. It produces up to 340 lb. of nugget ice per 24 hours under 70°F air and 50°F water conditions and includes an insulated storage bin with a capacity of up to 80 lb.
Its compact 24-inch-wide cabinet is designed for commercial indoor installation where a high volume of nugget ice is required within a limited footprint. The machine uses R290 refrigerant and features front airflow, a cleanable external air filter, a stainless steel evaporator, a greaseless bearing system, an intuitive control panel, and a slide-back bin door for convenient access to stored ice.
Key Features
- Self-contained commercial undercounter nugget ice machine
- Produces Scotsman Original Chewable® Nugget Ice
- Maximum production of 340 lb. per 24 hours at 70°F air and 50°F water
- Produces 266 lb. per 24 hours at 90°F air and 70°F water
- Built-in insulated storage bin holds up to 80 lb. of ice
- Compact 24-inch-wide cabinet
- Air-cooled refrigeration system
- Uses environmentally responsible R290 refrigerant
- Front airflow design
- Air intake through the right front grille
- Warm air exhaust through the left front grille
- May be installed with zero rear clearance
- No additional top or side clearance required for normal installation
- External air filter can be removed for cleaning
- Greaseless bearing system reduces maintenance requirements
- Stainless steel evaporator provides durability
- Slide-back door provides convenient access to stored ice
- Intuitive control panel supports easy operation
- Automatic bin-level controls stop and restart ice production as needed
- Unit-specific QR code provides access to service manuals and warranty information
- Included adjustable legs
- Machine may also be installed without legs
- Optional floor-mounting kit lowers the installation height to approximately 33.5 inches
- Included ice scoop
- Included 5.5-foot power cord
- Includes a NEMA 5-15P plug
- Requires a gravity drain
- Built-in air-gap design provides backflow protection
- Requires a cold potable water connection
- Requires 115V / 60Hz / single-phase electrical service
- Maximum fuse or circuit-breaker size of 15 amps
- Meets U.S. Safe Drinking Water Act low-lead requirements
- NSF certified
- ETL listed
- AHRI certified
- Three-year parts and labor warranty
- Designed, engineered, and assembled in the USA
Specifications
| Specification | Details |
|---|---|
| Product Type | Self-contained undercounter nugget ice machine with storage bin |
| Ice Type | Original Chewable® Nugget Ice |
| Condenser Type | Air-cooled |
| Maximum Ice Production | 340 lb. per 24 hours at 70°F air / 50°F water |
| Ice Production at Higher Temperatures | 266 lb. per 24 hours at 90°F air / 70°F water |
| Storage Capacity | 80 lb. |
| Width | 24 in. |
| Depth | 28.5 in. |
| Height | 39 in. |
| Optional Reduced Height | Approximately 33.5 in. with compatible floor-mounting kit |
| Shipping Carton Dimensions | 28.75 in. W × 38.65 in. D × 39 in. H |
| Shipping Weight | 210 lb. |
| Installation | Undercounter or freestanding |
| Operating Environment | Indoor, controlled environment |
| Ventilation | Front airflow |
| Air Intake | Right front grille |
| Air Exhaust | Left front grille |
| Rear Clearance | May be installed with zero rear clearance |
| Suggested Side Clearance | 1/8 in. |
| Suggested Top Clearance | 1/4 in. |
| Refrigerant | R290 |
| Electrical Requirements | 115V / 60Hz / 1 phase |
| Maximum Fuse or Breaker Size | 15 amps |
| Electrical Connection | Cord-connected |
| Plug Type | NEMA 5-15P |
| Power Cord Length | 5.5 ft. |
| Heat Rejection | 3,000 BTU per hour |
| Energy Consumption | 4.92 kWh per 100 lb. of ice |
| Potable Water Consumption | 12 gal. per 100 lb. of ice |
| Operating Air Temperature | 50–100°F |
| Operating Water Temperature | 40–100°F |
| Potable Water Pressure | 20–80 PSI |
| Minimum Water Conductivity | 10 microsiemens/cm |
| Potable Water Connection | 3/8 in. male flare |
| Bin Drain Connection | 3/4 in. FPT gravity drain |
| Drain Requirement | Rigid, properly sloped gravity drain |
| Evaporator Material | Stainless steel |
| Bearing System | Greaseless bearing |
| Air Filter | External, removable, and cleanable |
| Bin Door | Slide-back design |
| Included Accessories | Ice scoop, adjustable legs, and power cord |
| Certifications | NSF, ETL, and AHRI |
| Country of Assembly | USA |
Gallery
-
Scotsman Undercounter Flake & Nugget - Simple to Operate
-
UN324 - 360° Product Photography
Product Support
Order Processing Time:
We typically process orders within 1 to 2 days. Please be aware that the deadline for placing orders is 5 p.m. Orders submitted after this time will be processed the next business day.
Shipping Information:
Expect your order to arrive in 4 to 7 days, and we offer free shipping. Please note that we currently only ship within the United States. International shipping is not available.
The majority of our orders are dispatched via third-party freight carriers (18-wheelers). In case your order includes an item that requires freight shipping, we will contact you to schedule a curbside delivery. Ensure that your contact number is correct at checkout.
Order Confirmation and Payment:
After you place your order, a confirmation email will be sent to you. This confirms that your order is registered in our system and your credit card is authorized for the purchase.
Your card will be charged only when the item is shipped. For backordered items, we might hold a charge to reserve the product for you. As soon as we receive your order, we begin processing it immediately!
We typically process orders within 1 to 2 days. Please be aware that the deadline for placing orders is 5 p.m. Orders submitted after this time will be processed the next business day.
Shipping Information:
Expect your order to arrive in 4 to 7 days, and we offer free shipping. Please note that we currently only ship within the United States. International shipping is not available.
The majority of our orders are dispatched via third-party freight carriers (18-wheelers). In case your order includes an item that requires freight shipping, we will contact you to schedule a curbside delivery. Ensure that your contact number is correct at checkout.
Order Confirmation and Payment:
After you place your order, a confirmation email will be sent to you. This confirms that your order is registered in our system and your credit card is authorized for the purchase.
Your card will be charged only when the item is shipped. For backordered items, we might hold a charge to reserve the product for you. As soon as we receive your order, we begin processing it immediately!
We are committed to offering highly competitive pricing across our entire catalog. If you find the same item at a lower price from another qualifying online retailer, we will beat that price to ensure you receive the best possible value.
Our 100% Price Match Guarantee has the following restrictions:
Please Note: Some Exclusions May Apply
Our 100% Price Match Guarantee has the following restrictions:
- Promotional offers such as rebates, bundles, or “buy one, get one free” are excluded.
- Auction sites and discount marketplaces (e.g., eBay) do not qualify.
- The competitor must be an authorized retailer of the product in question.
- Price comparisons are based on the total order cost, including product price, sales tax, and shipping.
- Price matching is not available for exchanges, replacements, or warranty claims.
Please Note: Some Exclusions May Apply
Refunds and Returns Policy
We know things don’t always go as planned. Whether you received the wrong item or need to send something back, our return process is here to keep things simple. Here's what you need to know:
Return Timeframe
You may request a return within 30 days of receiving your order. Please reach out within that window to ensure eligibility.
Return Eligibility Criteria
To be considered for a return:
- Items must be unused and in original condition
- All tags and packaging must be intact
- A receipt or order confirmation is required
Products that arrive used, installed, or altered will not qualify for a return.
How to Request a Return
Email our support team at support@servicesupplydepot.com to begin the return process. We’ll respond with detailed return instructions and the appropriate return address.
Please do not return items without contacting us first. Unauthorized returns will not be accepted.
Shipping Costs for Returns
If your order arrived damaged or we sent the wrong item—we’ve got you covered. We’ll take care of the return shipping cost.
If you're returning something because you changed your mind or ordered the wrong item, we kindly ask that you cover the return shipping
Do you have a restocking fee?
Yes, we charge a 25% restocking fee. This fee covers inspection, repackaging, and restocking logistics.
Return Method
All returns must be shipped back to us—we do not accept in-person or drop-off returns.
Return Labels
For defective or damaged items, please get in touch with us and we’ll email you a prepaid return label. Simply download, print, and attach the label to your return package.
Refunds
Once your return arrives and passes inspection, we’ll notify you via email. If the return is approved, your refund will be issued to the original payment method within 3–5 business days.
Refund Not Received?
If it’s been more than 5 business days since your refund approval:
- Recheck your bank account
- Contact your card provider
- Check with your bank for processing times
Still waiting? Reach out to us at support@servicesupplydepot.com and we’ll investigate.
Order Issues & Damaged Shipments
We ask that you inspect your shipment upon delivery. If anything arrives broken, incorrect, or incomplete, contact us immediately so we can resolve the issue without delay.
Product Exchanges
We only offer exchanges for products that are damaged or defective. If you need a replacement for the same item, contact us at support@servicesupplydepot.com and we’ll get you set up.
Shipping Address Changes
If you need to update the shipping address for an order, please notify us within 24 hours of placing your order. Once processing begins, address changes are not guaranteed.
Description
The Scotsman UN324AX-1 is a self-contained, air-cooled undercounter ice machine designed to produce Scotsman’s Original Chewable® Nugget Ice. It produces up to 340 lb. of nugget ice per 24 hours under 70°F air and 50°F water conditions and includes an insulated storage bin with a capacity of up to 80 lb.
Its compact 24-inch-wide cabinet is designed for commercial indoor installation where a high volume of nugget ice is required within a limited footprint. The machine uses R290 refrigerant and features front airflow, a cleanable external air filter, a stainless steel evaporator, a greaseless bearing system, an intuitive control panel, and a slide-back bin door for convenient access to stored ice.
Key Features
- Self-contained commercial undercounter nugget ice machine
- Produces Scotsman Original Chewable® Nugget Ice
- Maximum production of 340 lb. per 24 hours at 70°F air and 50°F water
- Produces 266 lb. per 24 hours at 90°F air and 70°F water
- Built-in insulated storage bin holds up to 80 lb. of ice
- Compact 24-inch-wide cabinet
- Air-cooled refrigeration system
- Uses environmentally responsible R290 refrigerant
- Front airflow design
- Air intake through the right front grille
- Warm air exhaust through the left front grille
- May be installed with zero rear clearance
- No additional top or side clearance required for normal installation
- External air filter can be removed for cleaning
- Greaseless bearing system reduces maintenance requirements
- Stainless steel evaporator provides durability
- Slide-back door provides convenient access to stored ice
- Intuitive control panel supports easy operation
- Automatic bin-level controls stop and restart ice production as needed
- Unit-specific QR code provides access to service manuals and warranty information
- Included adjustable legs
- Machine may also be installed without legs
- Optional floor-mounting kit lowers the installation height to approximately 33.5 inches
- Included ice scoop
- Included 5.5-foot power cord
- Includes a NEMA 5-15P plug
- Requires a gravity drain
- Built-in air-gap design provides backflow protection
- Requires a cold potable water connection
- Requires 115V / 60Hz / single-phase electrical service
- Maximum fuse or circuit-breaker size of 15 amps
- Meets U.S. Safe Drinking Water Act low-lead requirements
- NSF certified
- ETL listed
- AHRI certified
- Three-year parts and labor warranty
- Designed, engineered, and assembled in the USA
Specifications
| Specification | Details |
|---|---|
| Product Type | Self-contained undercounter nugget ice machine with storage bin |
| Ice Type | Original Chewable® Nugget Ice |
| Condenser Type | Air-cooled |
| Maximum Ice Production | 340 lb. per 24 hours at 70°F air / 50°F water |
| Ice Production at Higher Temperatures | 266 lb. per 24 hours at 90°F air / 70°F water |
| Storage Capacity | 80 lb. |
| Width | 24 in. |
| Depth | 28.5 in. |
| Height | 39 in. |
| Optional Reduced Height | Approximately 33.5 in. with compatible floor-mounting kit |
| Shipping Carton Dimensions | 28.75 in. W × 38.65 in. D × 39 in. H |
| Shipping Weight | 210 lb. |
| Installation | Undercounter or freestanding |
| Operating Environment | Indoor, controlled environment |
| Ventilation | Front airflow |
| Air Intake | Right front grille |
| Air Exhaust | Left front grille |
| Rear Clearance | May be installed with zero rear clearance |
| Suggested Side Clearance | 1/8 in. |
| Suggested Top Clearance | 1/4 in. |
| Refrigerant | R290 |
| Electrical Requirements | 115V / 60Hz / 1 phase |
| Maximum Fuse or Breaker Size | 15 amps |
| Electrical Connection | Cord-connected |
| Plug Type | NEMA 5-15P |
| Power Cord Length | 5.5 ft. |
| Heat Rejection | 3,000 BTU per hour |
| Energy Consumption | 4.92 kWh per 100 lb. of ice |
| Potable Water Consumption | 12 gal. per 100 lb. of ice |
| Operating Air Temperature | 50–100°F |
| Operating Water Temperature | 40–100°F |
| Potable Water Pressure | 20–80 PSI |
| Minimum Water Conductivity | 10 microsiemens/cm |
| Potable Water Connection | 3/8 in. male flare |
| Bin Drain Connection | 3/4 in. FPT gravity drain |
| Drain Requirement | Rigid, properly sloped gravity drain |
| Evaporator Material | Stainless steel |
| Bearing System | Greaseless bearing |
| Air Filter | External, removable, and cleanable |
| Bin Door | Slide-back design |
| Included Accessories | Ice scoop, adjustable legs, and power cord |
| Certifications | NSF, ETL, and AHRI |
| Country of Assembly | USA |
Gallery
-
Scotsman Undercounter Flake & Nugget - Simple to Operate
-
UN324 - 360° Product Photography
Product Support
Delivery Information
Order Processing Time:
We typically process orders within 1 to 2 days. Please be aware that the deadline for placing orders is 5 p.m. Orders submitted after this time will be processed the next business day.
Shipping Information:
Expect your order to arrive in 4 to 7 days, and we offer free shipping. Please note that we currently only ship within the United States. International shipping is not available.
The majority of our orders are dispatched via third-party freight carriers (18-wheelers). In case your order includes an item that requires freight shipping, we will contact you to schedule a curbside delivery. Ensure that your contact number is correct at checkout.
Order Confirmation and Payment:
After you place your order, a confirmation email will be sent to you. This confirms that your order is registered in our system and your credit card is authorized for the purchase.
Your card will be charged only when the item is shipped. For backordered items, we might hold a charge to reserve the product for you. As soon as we receive your order, we begin processing it immediately!
We typically process orders within 1 to 2 days. Please be aware that the deadline for placing orders is 5 p.m. Orders submitted after this time will be processed the next business day.
Shipping Information:
Expect your order to arrive in 4 to 7 days, and we offer free shipping. Please note that we currently only ship within the United States. International shipping is not available.
The majority of our orders are dispatched via third-party freight carriers (18-wheelers). In case your order includes an item that requires freight shipping, we will contact you to schedule a curbside delivery. Ensure that your contact number is correct at checkout.
Order Confirmation and Payment:
After you place your order, a confirmation email will be sent to you. This confirms that your order is registered in our system and your credit card is authorized for the purchase.
Your card will be charged only when the item is shipped. For backordered items, we might hold a charge to reserve the product for you. As soon as we receive your order, we begin processing it immediately!
Price Match Guarantee
We are committed to offering highly competitive pricing across our entire catalog. If you find the same item at a lower price from another qualifying online retailer, we will beat that price to ensure you receive the best possible value.
Our 100% Price Match Guarantee has the following restrictions:
Please Note: Some Exclusions May Apply
Our 100% Price Match Guarantee has the following restrictions:
- Promotional offers such as rebates, bundles, or “buy one, get one free” are excluded.
- Auction sites and discount marketplaces (e.g., eBay) do not qualify.
- The competitor must be an authorized retailer of the product in question.
- Price comparisons are based on the total order cost, including product price, sales tax, and shipping.
- Price matching is not available for exchanges, replacements, or warranty claims.
Please Note: Some Exclusions May Apply
Returns
Refunds and Returns Policy
We know things don’t always go as planned. Whether you received the wrong item or need to send something back, our return process is here to keep things simple. Here's what you need to know:
Return Timeframe
You may request a return within 30 days of receiving your order. Please reach out within that window to ensure eligibility.
Return Eligibility Criteria
To be considered for a return:
- Items must be unused and in original condition
- All tags and packaging must be intact
- A receipt or order confirmation is required
Products that arrive used, installed, or altered will not qualify for a return.
How to Request a Return
Email our support team at support@servicesupplydepot.com to begin the return process. We’ll respond with detailed return instructions and the appropriate return address.
Please do not return items without contacting us first. Unauthorized returns will not be accepted.
Shipping Costs for Returns
If your order arrived damaged or we sent the wrong item—we’ve got you covered. We’ll take care of the return shipping cost.
If you're returning something because you changed your mind or ordered the wrong item, we kindly ask that you cover the return shipping
Do you have a restocking fee?
Yes, we charge a 25% restocking fee. This fee covers inspection, repackaging, and restocking logistics.
Return Method
All returns must be shipped back to us—we do not accept in-person or drop-off returns.
Return Labels
For defective or damaged items, please get in touch with us and we’ll email you a prepaid return label. Simply download, print, and attach the label to your return package.
Refunds
Once your return arrives and passes inspection, we’ll notify you via email. If the return is approved, your refund will be issued to the original payment method within 3–5 business days.
Refund Not Received?
If it’s been more than 5 business days since your refund approval:
- Recheck your bank account
- Contact your card provider
- Check with your bank for processing times
Still waiting? Reach out to us at support@servicesupplydepot.com and we’ll investigate.
Order Issues & Damaged Shipments
We ask that you inspect your shipment upon delivery. If anything arrives broken, incorrect, or incomplete, contact us immediately so we can resolve the issue without delay.
Product Exchanges
We only offer exchanges for products that are damaged or defective. If you need a replacement for the same item, contact us at support@servicesupplydepot.com and we’ll get you set up.
Shipping Address Changes
If you need to update the shipping address for an order, please notify us within 24 hours of placing your order. Once processing begins, address changes are not guaranteed.
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