The Scotsman Meridian™ HID312AX-1A is an air-cooled countertop ice and water dispenser designed to produce and dispense Scotsman’s chewable nugget ice. It produces up to 320 lb. of ice per 24 hours under 70°F air and 50°F water conditions and includes a built-in bin with 12 lb. of ice storage capacity.
This commercial dispenser uses touch-free infrared sensors for sanitary ice and water dispensing. Its compact 16.25-inch-wide design, removable components, front-accessible air filter, stainless steel evaporator, SmoothStream™ water dispensing technology, and R290 refrigeration system provide convenient operation, cleaning, and maintenance. It can be installed directly on a suitable countertop or paired with a compatible Scotsman equipment stand.
Key Features
- Meridian™ Series commercial ice and water dispenser
- Produces Scotsman chewable nugget ice
- Maximum production of 320 lb. per 24 hours at 70°F air and 50°F water
- Produces 245 lb. per 24 hours at 90°F air and 70°F water
- Built-in 12 lb. ice storage bin
- Touch-free infrared ice and water dispensing
- Air-cooled refrigeration system
- Uses environmentally responsible R290 refrigerant
- Compact 16.25-inch-wide countertop design
- Space-maximizing contoured cabinet design
- SmoothStream™ water dispensing technology helps reduce splashing
- AgION™ antimicrobial protection incorporated into key components
- Sealed refrigeration system helps minimize airborne contamination
- Fully removable ice bin, dispensing spouts, air filter, sink, and grill
- Front-accessible air filter for easier cleaning and maintenance
- Stainless steel evaporator and exterior panels
- Enlarged dispensing area with 11-inch clearance
- Unit-specific QR code provides access to service and warranty information
- Intuitive diagnostic indicator lights
- Industry-leading energy and water efficiency
- Designed for countertop installation or use with a compatible equipment stand
- Includes a 7.5-foot power cord
- Includes a NEMA 5-15P plug
- Requires 115V / 60Hz / single-phase electrical service
- Maximum fuse size of 15 amps
- Meets ADA reach requirements
- Meets U.S. Safe Drinking Water Act low-lead requirements
- NSF certified
- cULus listed
- AHRI certified
- Designed, engineered, and assembled in the USA
Specifications
| Specification | Details |
|---|---|
| Series | Meridian™ Series |
| Product Type | Countertop nugget ice and water dispenser |
| Ice Type | Nugget ice |
| Dispensing Method | Touch-free infrared sensors |
| Condenser Type | Air-cooled |
| Maximum Ice Production | 320 lb. per 24 hours at 70°F air / 50°F water |
| Ice Production at Higher Temperatures | 245 lb. per 24 hours at 90°F air / 70°F water |
| Storage Capacity | 12 lb. |
| Width | 16.25 in. |
| Depth | 24.38 in. |
| Height | 35 in. |
| Shipping Carton Dimensions | 24.25 in. W × 27.13 in. D × 41.5 in. H |
| Shipping Weight | 183 lb. |
| Dispensing Clearance | 11 in. |
| Installation | Countertop or compatible equipment stand |
| Refrigerant | R290 |
| Electrical Requirements | 115V / 60Hz / 1 phase |
| Maximum Fuse Size | 15 amps |
| Electrical Connection | Power cord |
| Plug Type | NEMA 5-15P |
| Power Cord Length | 7.5 ft. |
| Heat Rejection | 3,200 BTU per hour |
| Energy Consumption | 4.11 kWh per 100 lb. of ice |
| Potable Water Consumption | 12 gal. per 100 lb. of ice |
| Water Inlet | 3/8 in. |
| Exterior Material | Stainless steel exterior panels |
| Evaporator Material | Stainless steel |
| Air Filter | Removable, front-accessible air filter |
| Water Dispensing System | SmoothStream™ water dispensing technology |
| Antimicrobial Protection | AgION™ antimicrobial protection on key components |
| Certifications | ADA reach compliant, NSF, cULus, and AHRI |
| Country of Assembly | USA |
Gallery
Product Support
Order Processing Time:
We typically process orders within 1 to 2 days. Please be aware that the deadline for placing orders is 5 p.m. Orders submitted after this time will be processed the next business day.
Shipping Information:
Expect your order to arrive in 4 to 7 days, and we offer free shipping. Please note that we currently only ship within the United States. International shipping is not available.
The majority of our orders are dispatched via third-party freight carriers (18-wheelers). In case your order includes an item that requires freight shipping, we will contact you to schedule a curbside delivery. Ensure that your contact number is correct at checkout.
Order Confirmation and Payment:
After you place your order, a confirmation email will be sent to you. This confirms that your order is registered in our system and your credit card is authorized for the purchase.
Your card will be charged only when the item is shipped. For backordered items, we might hold a charge to reserve the product for you. As soon as we receive your order, we begin processing it immediately!
We typically process orders within 1 to 2 days. Please be aware that the deadline for placing orders is 5 p.m. Orders submitted after this time will be processed the next business day.
Shipping Information:
Expect your order to arrive in 4 to 7 days, and we offer free shipping. Please note that we currently only ship within the United States. International shipping is not available.
The majority of our orders are dispatched via third-party freight carriers (18-wheelers). In case your order includes an item that requires freight shipping, we will contact you to schedule a curbside delivery. Ensure that your contact number is correct at checkout.
Order Confirmation and Payment:
After you place your order, a confirmation email will be sent to you. This confirms that your order is registered in our system and your credit card is authorized for the purchase.
Your card will be charged only when the item is shipped. For backordered items, we might hold a charge to reserve the product for you. As soon as we receive your order, we begin processing it immediately!
We are committed to offering highly competitive pricing across our entire catalog. If you find the same item at a lower price from another qualifying online retailer, we will beat that price to ensure you receive the best possible value.
Our 100% Price Match Guarantee has the following restrictions:
Please Note: Some Exclusions May Apply
Our 100% Price Match Guarantee has the following restrictions:
- Promotional offers such as rebates, bundles, or “buy one, get one free” are excluded.
- Auction sites and discount marketplaces (e.g., eBay) do not qualify.
- The competitor must be an authorized retailer of the product in question.
- Price comparisons are based on the total order cost, including product price, sales tax, and shipping.
- Price matching is not available for exchanges, replacements, or warranty claims.
Please Note: Some Exclusions May Apply
Refunds and Returns Policy
We know things don’t always go as planned. Whether you received the wrong item or need to send something back, our return process is here to keep things simple. Here's what you need to know:
Return Timeframe
You may request a return within 30 days of receiving your order. Please reach out within that window to ensure eligibility.
Return Eligibility Criteria
To be considered for a return:
- Items must be unused and in original condition
- All tags and packaging must be intact
- A receipt or order confirmation is required
Products that arrive used, installed, or altered will not qualify for a return.
How to Request a Return
Email our support team at support@servicesupplydepot.com to begin the return process. We’ll respond with detailed return instructions and the appropriate return address.
Please do not return items without contacting us first. Unauthorized returns will not be accepted.
Shipping Costs for Returns
If your order arrived damaged or we sent the wrong item—we’ve got you covered. We’ll take care of the return shipping cost.
If you're returning something because you changed your mind or ordered the wrong item, we kindly ask that you cover the return shipping
Do you have a restocking fee?
Yes, we charge a 25% restocking fee. This fee covers inspection, repackaging, and restocking logistics.
Return Method
All returns must be shipped back to us—we do not accept in-person or drop-off returns.
Return Labels
For defective or damaged items, please get in touch with us and we’ll email you a prepaid return label. Simply download, print, and attach the label to your return package.
Refunds
Once your return arrives and passes inspection, we’ll notify you via email. If the return is approved, your refund will be issued to the original payment method within 3–5 business days.
Refund Not Received?
If it’s been more than 5 business days since your refund approval:
- Recheck your bank account
- Contact your card provider
- Check with your bank for processing times
Still waiting? Reach out to us at support@servicesupplydepot.com and we’ll investigate.
Order Issues & Damaged Shipments
We ask that you inspect your shipment upon delivery. If anything arrives broken, incorrect, or incomplete, contact us immediately so we can resolve the issue without delay.
Product Exchanges
We only offer exchanges for products that are damaged or defective. If you need a replacement for the same item, contact us at support@servicesupplydepot.com and we’ll get you set up.
Shipping Address Changes
If you need to update the shipping address for an order, please notify us within 24 hours of placing your order. Once processing begins, address changes are not guaranteed.
Description
The Scotsman Meridian™ HID312AX-1A is an air-cooled countertop ice and water dispenser designed to produce and dispense Scotsman’s chewable nugget ice. It produces up to 320 lb. of ice per 24 hours under 70°F air and 50°F water conditions and includes a built-in bin with 12 lb. of ice storage capacity.
This commercial dispenser uses touch-free infrared sensors for sanitary ice and water dispensing. Its compact 16.25-inch-wide design, removable components, front-accessible air filter, stainless steel evaporator, SmoothStream™ water dispensing technology, and R290 refrigeration system provide convenient operation, cleaning, and maintenance. It can be installed directly on a suitable countertop or paired with a compatible Scotsman equipment stand.
Key Features
- Meridian™ Series commercial ice and water dispenser
- Produces Scotsman chewable nugget ice
- Maximum production of 320 lb. per 24 hours at 70°F air and 50°F water
- Produces 245 lb. per 24 hours at 90°F air and 70°F water
- Built-in 12 lb. ice storage bin
- Touch-free infrared ice and water dispensing
- Air-cooled refrigeration system
- Uses environmentally responsible R290 refrigerant
- Compact 16.25-inch-wide countertop design
- Space-maximizing contoured cabinet design
- SmoothStream™ water dispensing technology helps reduce splashing
- AgION™ antimicrobial protection incorporated into key components
- Sealed refrigeration system helps minimize airborne contamination
- Fully removable ice bin, dispensing spouts, air filter, sink, and grill
- Front-accessible air filter for easier cleaning and maintenance
- Stainless steel evaporator and exterior panels
- Enlarged dispensing area with 11-inch clearance
- Unit-specific QR code provides access to service and warranty information
- Intuitive diagnostic indicator lights
- Industry-leading energy and water efficiency
- Designed for countertop installation or use with a compatible equipment stand
- Includes a 7.5-foot power cord
- Includes a NEMA 5-15P plug
- Requires 115V / 60Hz / single-phase electrical service
- Maximum fuse size of 15 amps
- Meets ADA reach requirements
- Meets U.S. Safe Drinking Water Act low-lead requirements
- NSF certified
- cULus listed
- AHRI certified
- Designed, engineered, and assembled in the USA
Specifications
| Specification | Details |
|---|---|
| Series | Meridian™ Series |
| Product Type | Countertop nugget ice and water dispenser |
| Ice Type | Nugget ice |
| Dispensing Method | Touch-free infrared sensors |
| Condenser Type | Air-cooled |
| Maximum Ice Production | 320 lb. per 24 hours at 70°F air / 50°F water |
| Ice Production at Higher Temperatures | 245 lb. per 24 hours at 90°F air / 70°F water |
| Storage Capacity | 12 lb. |
| Width | 16.25 in. |
| Depth | 24.38 in. |
| Height | 35 in. |
| Shipping Carton Dimensions | 24.25 in. W × 27.13 in. D × 41.5 in. H |
| Shipping Weight | 183 lb. |
| Dispensing Clearance | 11 in. |
| Installation | Countertop or compatible equipment stand |
| Refrigerant | R290 |
| Electrical Requirements | 115V / 60Hz / 1 phase |
| Maximum Fuse Size | 15 amps |
| Electrical Connection | Power cord |
| Plug Type | NEMA 5-15P |
| Power Cord Length | 7.5 ft. |
| Heat Rejection | 3,200 BTU per hour |
| Energy Consumption | 4.11 kWh per 100 lb. of ice |
| Potable Water Consumption | 12 gal. per 100 lb. of ice |
| Water Inlet | 3/8 in. |
| Exterior Material | Stainless steel exterior panels |
| Evaporator Material | Stainless steel |
| Air Filter | Removable, front-accessible air filter |
| Water Dispensing System | SmoothStream™ water dispensing technology |
| Antimicrobial Protection | AgION™ antimicrobial protection on key components |
| Certifications | ADA reach compliant, NSF, cULus, and AHRI |
| Country of Assembly | USA |
Gallery
Product Support
Delivery Information
Order Processing Time:
We typically process orders within 1 to 2 days. Please be aware that the deadline for placing orders is 5 p.m. Orders submitted after this time will be processed the next business day.
Shipping Information:
Expect your order to arrive in 4 to 7 days, and we offer free shipping. Please note that we currently only ship within the United States. International shipping is not available.
The majority of our orders are dispatched via third-party freight carriers (18-wheelers). In case your order includes an item that requires freight shipping, we will contact you to schedule a curbside delivery. Ensure that your contact number is correct at checkout.
Order Confirmation and Payment:
After you place your order, a confirmation email will be sent to you. This confirms that your order is registered in our system and your credit card is authorized for the purchase.
Your card will be charged only when the item is shipped. For backordered items, we might hold a charge to reserve the product for you. As soon as we receive your order, we begin processing it immediately!
We typically process orders within 1 to 2 days. Please be aware that the deadline for placing orders is 5 p.m. Orders submitted after this time will be processed the next business day.
Shipping Information:
Expect your order to arrive in 4 to 7 days, and we offer free shipping. Please note that we currently only ship within the United States. International shipping is not available.
The majority of our orders are dispatched via third-party freight carriers (18-wheelers). In case your order includes an item that requires freight shipping, we will contact you to schedule a curbside delivery. Ensure that your contact number is correct at checkout.
Order Confirmation and Payment:
After you place your order, a confirmation email will be sent to you. This confirms that your order is registered in our system and your credit card is authorized for the purchase.
Your card will be charged only when the item is shipped. For backordered items, we might hold a charge to reserve the product for you. As soon as we receive your order, we begin processing it immediately!
Price Match Guarantee
We are committed to offering highly competitive pricing across our entire catalog. If you find the same item at a lower price from another qualifying online retailer, we will beat that price to ensure you receive the best possible value.
Our 100% Price Match Guarantee has the following restrictions:
Please Note: Some Exclusions May Apply
Our 100% Price Match Guarantee has the following restrictions:
- Promotional offers such as rebates, bundles, or “buy one, get one free” are excluded.
- Auction sites and discount marketplaces (e.g., eBay) do not qualify.
- The competitor must be an authorized retailer of the product in question.
- Price comparisons are based on the total order cost, including product price, sales tax, and shipping.
- Price matching is not available for exchanges, replacements, or warranty claims.
Please Note: Some Exclusions May Apply
Returns
Refunds and Returns Policy
We know things don’t always go as planned. Whether you received the wrong item or need to send something back, our return process is here to keep things simple. Here's what you need to know:
Return Timeframe
You may request a return within 30 days of receiving your order. Please reach out within that window to ensure eligibility.
Return Eligibility Criteria
To be considered for a return:
- Items must be unused and in original condition
- All tags and packaging must be intact
- A receipt or order confirmation is required
Products that arrive used, installed, or altered will not qualify for a return.
How to Request a Return
Email our support team at support@servicesupplydepot.com to begin the return process. We’ll respond with detailed return instructions and the appropriate return address.
Please do not return items without contacting us first. Unauthorized returns will not be accepted.
Shipping Costs for Returns
If your order arrived damaged or we sent the wrong item—we’ve got you covered. We’ll take care of the return shipping cost.
If you're returning something because you changed your mind or ordered the wrong item, we kindly ask that you cover the return shipping
Do you have a restocking fee?
Yes, we charge a 25% restocking fee. This fee covers inspection, repackaging, and restocking logistics.
Return Method
All returns must be shipped back to us—we do not accept in-person or drop-off returns.
Return Labels
For defective or damaged items, please get in touch with us and we’ll email you a prepaid return label. Simply download, print, and attach the label to your return package.
Refunds
Once your return arrives and passes inspection, we’ll notify you via email. If the return is approved, your refund will be issued to the original payment method within 3–5 business days.
Refund Not Received?
If it’s been more than 5 business days since your refund approval:
- Recheck your bank account
- Contact your card provider
- Check with your bank for processing times
Still waiting? Reach out to us at support@servicesupplydepot.com and we’ll investigate.
Order Issues & Damaged Shipments
We ask that you inspect your shipment upon delivery. If anything arrives broken, incorrect, or incomplete, contact us immediately so we can resolve the issue without delay.
Product Exchanges
We only offer exchanges for products that are damaged or defective. If you need a replacement for the same item, contact us at support@servicesupplydepot.com and we’ll get you set up.
Shipping Address Changes
If you need to update the shipping address for an order, please notify us within 24 hours of placing your order. Once processing begins, address changes are not guaranteed.
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